Our network and the London market
We are the only estate agency in Cranleigh to be appointed as a representative of The Guild of Property Professionals. As members we adhere to the highest standards of professionalism and customer service and always try to go that extra mile.
As well as being local experts, we are able to attract buyers from London and further afield. Our membership of the Guild means we are part of a 700+ strong network of agents that includes a central London ‘hub’ that markets properties across the capital.
Your home will be presented on our touch screen displays which can be viewed 24 hours a day in the window of our Guild office in London’s Mayfair, attracting potential viewers around the clock.
This additional marketing exposure highlights our commitment to do all we can to promote your property to the widest marketplace.
Our service standards
The entire Roger Coupe team has a genuine passion for all the work they do, and this is reflected in our services. Nothing is too much trouble for our team and we strive to make the home buying and selling process as stress free as possible.
Our approachable and experienced team is always on hand - we are the only agent in the area to open 7 days a week and we also offer out of hours appointments, to ensure we are available to meet the needs of our customers and potential buyers. We also always accompany viewings, unless you request otherwise.
We have a strong commitment to providing the highest professional service standard. As well as our membership of The Guild of Property Professionals, we are voluntary members of the following organisations:
• The Property Ombudsman Scheme
• National Association of Estate Agents Proprty Mark Protected
• West Surrey Association of Surveyors, Auctioneers and Estate Agents
In the instance you feel you have not been treated correctly and wish to make a complaint - please see our complaints procedure here.
